Frequently Asked Questions
We get a lot of the same questions about what we do and how it all works, we have listed below a few of the most common questions we get asked. If you have a question that isn't on here, shoot us an email and we will get back to you right away
Who will be there on the day?
We have a team of shooters that we trust greatly, we have built this team over many years, you can see their work throughout our website!
Do we get a free engagement shoot?
We give a free engagement shoot to some of our top packages. Check out our price list if you are interested!
Do you shoot family photos at the wedding?
Most definitely, weddings are all about family and friends coming together to witness two families joining together in the name of love. Capturing family and friends together makes for a timeless piece of history that will last forever.
If you have a list of family photos you want taken, we have found it is best to give a copy of the list to an extroverted (loud) family member, groomsman and/or bridesmaid. It definitely helps if they know who everyone is so they can round them up quickly!
Can we give you a shot list to go off?
You definitely can, in fact we encourage it. On the actual day we won't work off any shot list, our style is very in the moment and candid. If you wish to send through some MUST haves on your day we will take a look at it and make sure we include them in our collection.
How does the booking process work?
First, you fill out our enquiry form, we will send you an email with all of the package information, once you have chosen which package you wanted to book in, we will send you over a basic questionnaire and a contract to secure your booking. Lastly we require a non-refundable 50% retainer to book your date in. The final payment is due 2 weeks prior to the wedding date.
How will we receive our photos/videos?
You will receive an online copy and a personalised USB delivered to your doorstep!
How long before we get our photos/video?
You will receive a batch of sneak peek photos within a week of your wedding date. We give ourselves 8 weeks after the wedding date to edit the photos of your day and 10-12 weeks to finalise the videos.
How far will you travel?
We love traveling to new places to shoot so we already have factored in travel costs into our packages, reach out to us and we can discuss travel further! With our included engagement shoots, we include 1 hour of travel from the CBD of Newcastle
Are you insured?
Yes, fully insured with public liability.
Do you shoot enlopements?
We absolutely do! We would be more than happy to send you our elopement packages, just reach out!
Do you shoot cultured weddings?
You bet we do, having shot the majority of our weddings in Sydney, we have been given the opportunity to shoot a few different cultured weddings such as English, Indian, Indian Sikh, Lebanese and American. Hopefully we will get the opportunity to capture more! We are always open to experiencing new cultures and traditions